Compliance & audit
Call Recording Manager
Audit-grade search, tagging and retention for 3CX recordings.
VoIPSetu Recording Manager lives on top of 3CX recordings and adds the search, tagging, retention and access control regulated teams need to sleep at night.
Starts at
$158.50/yr
Replaces
File-system search · compliance spreadsheets · storage management by IT
Ideal for
- BFSI & insurance
- Healthcare
- Regulated outbound
30s
Avg. retrieval time
-70%
Recording storage
1 click
Audit report
Recordings exist — but finding the right one is a 2-hour scavenger hunt.
When a regulator, customer or lawyer asks for a specific call, IT digs through the file system, supervisors guess the date, and the SLA clock keeps ticking.
One searchable library with the tags, retention and audit log compliance teams expect.
Search by keyword, sentiment, agent or compliance tag. Share via expiring secure links. Let retention rules auto-delete what shouldn't be kept.
What's inside
Every capability, no add-ons
How it works
From install to insight — the path
- 1
Ingest
Recordings stream from 3CX into the VoIPSetu library, compressed and indexed.
- 2
Tag
Auto-tag for PCI pause, disclosure, escalation; QA adds custom tags as needed.
- 3
Search
Find any call in seconds by keyword, sentiment, agent or date range.
- 4
Govern
Retention rules auto-delete; access log proves who heard what, when.
Common questions
Where are recordings stored?
Stay on your 3CX server or move to S3-compatible storage — your choice. We index either.
Can we redact PCI / Aadhaar data?
Yes. Sensitive segments can be muted on ingest and the transcript redacted.
See Recording on your own floor
7-day trial. Full features. No credit card. Deploy in 30 minutes.