Floor visibility
Advanced Wallboard
The 80" TV your supervisors will actually look at.
VoIPSetu Advanced Wallboard takes the queue data 3CX already collects and projects it onto a live floor view your supervisors love — every metric they want, one screen, zero refresh.
Starts at
$118.50/yr
Replaces
Morning floor walk · manual agent status checks · end-of-shift Excel report
Ideal for
- BPOs & contact centres
- Inside sales floors
- Customer support teams
-32%
Avg. queue wait time
+18%
Service level %
0
Manual status checks
Supervisors are flying blind between 3CX Switchboard refreshes
3CX Switchboard is great for one supervisor at one desk — but it doesn't scale to a TV the whole floor sees, and it can't trigger SLA alerts. So queues spike, agents go idle, and nobody notices until the day-end MIS lands.
One TV. Every metric. Auto-refresh. Visible alerts.
Mount one screen per floor, and every supervisor, agent and visiting client sees the same truth in real time — calls waiting, SLA %, leaderboard, idle agents. Thresholds flash red the moment they breach.
What's inside
Every capability, no add-ons
How it works
From install to insight — the path
- 1
Connect
Point Wallboard at your 3CX queues — 10 minutes, no extra agent install.
- 2
Configure
Pick the metrics, set SLA thresholds, choose shift reset times.
- 3
Cast
Open the wallboard URL on any Chromecast / smart TV / browser kiosk.
- 4
Coach
Supervisors react in seconds, not in the next MIS cycle.
Common questions
Does it need a separate server?
No. It runs as part of VoIPSetu and reads directly from 3CX over a secure connection.
Can we have different wallboards per team?
Yes — one wallboard per queue or department, each with its own URL and thresholds.
See Wallboard on your own floor
7-day trial. Full features. No credit card. Deploy in 30 minutes.