3CX Wallboard
3CX Wallboard — Real-time Queue & Agent Wallboard for 3CX
The standard 3CX wallboard shows aggregate queue counts. VoIPSetu adds the live per-agent, per-caller, per-DID view supervisors actually need on the floor — with SLA colouring, internal vs external separation and one-click drill-down into any live or historical call.
What you get with VoIPSetu
- Live per-agent status, talk time, wrap-up and break duration
- Per-queue SLA % with green/amber/red thresholds you configure
- Answered vs abandoned split — cascade-aware (won't tag a call abandoned if the next queue picked it up)
- Internal extension-to-extension calls separated from external customer calls
- Hourly productivity heat-map + ASR (Answer Seizure Ratio) tile
- Runs on your existing 3CX server — no extra Windows / IIS box
VoIPSetu vs vsWallboard by VoipTools
Why teams switch from VoipTools' per-tool subscription to the VoIPSetu suite.
vsWallboard by VoipTools
- Monthly subscription, per tool
- $19.50/mo minimum per module
- Windows / IIS server required
- Transcription & sentiment are extra add-ons
- English / US-only support
VoIPSetu
- One flat annual fee — all six modules
- From $118.50/yr · 8SC Basic
- Runs on your existing 3CX server (no extra box)
- AI transcription + sentiment built-in
- Delhi HQ + Delaware office · Hindi + English
Frequently asked
How is this different from the built-in 3CX wallboard?
Standard 3CX wallboards are aggregate-only — total waiting, answered, abandoned. VoIPSetu adds the per-agent, per-caller, per-DID drill-down and separates internal from external calls so agents can't hide behind extension-to-extension chatter.
Do I need a separate Windows server like vsWallboard?
No. VoIPSetu runs on your existing 3CX Windows or Linux/Debian server on port 101 — same SSL, same domain. If our agent stops, 3CX keeps running.
Does VoIPSetu replace 3CX?
No. VoIPSetu extends 3CX. It runs alongside your existing 3CX PBX (V18 or V20, PRO or AI Edition) and adds the wallboard layer on top — no rip-and-replace, no separate Windows server.
How is VoIPSetu priced vs VoipTools?
VoipTools sells per tool on a monthly subscription starting around $19.50/month per module. VoIPSetu is one flat annual fee that includes all six modules — from $118.50/year for the 8SC Basic tier.
Is there a free trial?
Yes — a 7-day live trial on your own 3CX instance, plus a 1-year NFR / POC license for 3CX partners.
See the full module
Screenshots, capabilities and integration details for the VoIPSetu module that powers 3CX wallboard.